Frequently Asked Questions
Straightforward answers to common questions about our services, insurance assistance, and more.
About VURA
Is VURA only for HIV care?
No. VURA supports STD/STI testing and treatment, HIV testing, PrEP, PEP, sexual wellness education, medication support, and help enrolling in health insurance.
Is care confidential?
Yes. VURA is designed to provide private and respectful sexual health support.
Can I get care online?
Some care or navigation may be available online. Some services require in-person testing, labs, or a provider visit. Our team will explain your options.
How quickly will someone contact me?
After you submit the Wellness Quiz or a contact form, a member of our team will reach out within 48 hours during business hours. For anything urgent, call 240-359-4300.
Testing
What is the difference between STD and STI?
People often use STD and STI to mean the same thing. STI means sexually transmitted infection, while STD usually refers to disease that develops from an infection. Many healthcare organizations now use STI more often because infections may exist before symptoms appear.
Do I need symptoms to get tested?
No. Many people get tested even when they feel fine. Many STIs don’t cause symptoms, and testing is a normal part of sexual health.
How often should I get tested?
It depends on your sexual activity, partners, and history. For some people at higher risk, testing every 3 to 6 months is recommended. Learn more about STI testing.
PrEP & PEP
What is PrEP?
PrEP is medication taken before possible HIV exposure to help prevent HIV. It may be taken as a daily pill or, for eligible patients, as an injection. More about PrEP.
What is PEP?
PEP is emergency HIV prevention medication after a possible exposure. It must be started quickly, as soon as possible and within 72 hours. More about PEP.
Can PEP wait until tomorrow?
Do not wait. If you think you may need PEP, call 240-359-4300 immediately or go to urgent care or an emergency room.
Does PrEP prevent all STDs/STIs?
No. PrEP helps prevent HIV, but it does not prevent chlamydia, gonorrhea, syphilis, herpes, HPV, hepatitis, or other STIs. Routine testing is still important.
Costs & insurance
Do you offer free care?
VURA may offer free or low-cost care options for eligible patients. Contact us to learn what support may be available.
Can VURA help me get health insurance?
Yes. If your annual household income is $63,000 or less, VURA can help you enroll in a health insurance plan, and your monthly premiums can be covered through our program. Copays for care at VURA are covered too. Open Enrollment runs November 1 to January 15. How free health insurance works.
Can I use that insurance at other clinics?
Yes. It is a standard health insurance plan you can use at other clinics, hospitals, and providers that accept it.
Take the Wellness Quiz
It only takes a minute, and we’ll help you find the care that fits your needs.